From Employee Questions to a Smarter Company— Here’s How

triggrHub works where your team already is—on WhatsApp. Employees ask questions in any language, and our AI responds instantly with the right answers. Behind the scenes, every interaction helps identify knowledge gaps, surface trends, and build your company’s AI-trained brain.

Whether you’re solving frontline confusion or giving leadership the clarity to act fast, triggrHub makes it easy to deliver answers, gather insights, and keep your business moving—without extra apps or complicated tools.

Here are some Useful Facts

Uploading and Processing Your Data

Your company’s knowledge—such as policies, documents, FAQs, and guidelines—is uploaded into triggrHub.

  • Breaking Down Information: Large documents are divided into smaller, meaningful segments so the AI can retrieve relevant answers more accurately.
  • Indexing for AI Training: The processed data is stored in a vector database (Pinecone), which allows AI models to search for and return the most relevant results.
  • No Data Retention: The AI models used (OpenAI and Anthropic) do not store or remember queries, ensuring that sensitive company data remains private.

Once your company’s data is uploaded and processed, it is ready to be used by employees and leadership.

Retrieving Knowledge with AI

Employees can ask work-related questions in everyday language, and triggrHub will provide an accurate response based on the uploaded company data.

  • Easy Access via WhatsApp and Web App: Employees do not need to learn a new tool—they can simply send a message on WhatsApp or log into the web app.
  • Comprehensive Answers: The AI delivers responses in text format or provides links to relevant documents, policies, or other company materials.
  • Supports Multiple Languages: triggrHub understands and responds in different languages, making it accessible for global teams.

Security is a priority, and all interactions are processed within a secure environment with encrypted data and role-based access control to ensure employees only access the information relevant to them.

Leadership Dashboard and Insights

Managers and company leaders can use triggrHub’s dashboard to track patterns in employee queries, monitor workplace trends, and improve decision-making.

  • Identifying Trends: The dashboard highlights common questions, frequent issues, and knowledge gaps within the company.
  • Data-Driven Decision Making: By understanding what employees are searching for, leadership can improve training, policies, and internal communication.
  • Automated Notifications: Leadership can send company-wide updates, reminders, and alerts via WhatsApp and email.

Since triggrHub runs on a SOC 2, HIPAA, and GDPR-compliant infrastructure, all data is handled securely and in compliance with industry standards.

Keeping the AI Up to Date

triggrHub integrates with the latest AI models from OpenAI and Anthropic to ensure the system remains fast, accurate, and capable of handling complex queries.

  • Seamless AI Updates: The system automatically integrates the latest AI advancements, so businesses always have access to the most powerful models.
  • Effortless Maintenance: Companies do not need to manage AI updates manually—the latest models are applied without disrupting workflows.

Importantly, triggrHub does not store employee conversations or company data beyond what is uploaded by the business, ensuring strict privacy and security.

Why triggrHub is Safe, Secure, and Easy to Use
  • No Data Retention: AI queries are processed in real-time without being stored, keeping company information private.
  • Built for Security: The platform is SOC 2, HIPAA, and GDPR compliant and integrates secure cloud storage.
  • No Learning Curve for Employees: Works instantly via WhatsApp, making it easy for employees to access information.
  • Designed for Leadership: Provides insights and reporting to help managers make informed decisions without complexity.

triggrHub makes company knowledge instantly accessible, automates communication, and ensures leadership has the insights they need—all while keeping data secure and private.

Get in touch with us

Email

Hello@triggrHub.com

Phone

+971 56 3271027

+27 72 9332920

Adress

Cape Town South Africa & U.A.E

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